配送ポリシー

Last updated: May 2026

TELNYASHKA is operated by Eastern Goods Trading Limited.

Order Processing

Orders are usually processed within 1–5 business days after payment is received.

During holidays, promotions, or periods of high demand, processing times may be slightly longer.

International Shipping

We ship worldwide.

Shipping times vary depending on the destination country, customs processing, and local postal services.

Estimated delivery times:

  • United States: 10–30 business days

  • Europe: 7–25 business days

  • Canada: 10–35 business days

  • Australia & New Zealand: 10–35 business days

  • Other countries: 10–45 business days

Please note that delivery times are estimates and cannot be guaranteed.

Tracking Information

Most orders include tracking information.

Once your order has been shipped, tracking details will be sent to the email address provided during checkout.

Customs and Import Duties

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country.

These charges are the responsibility of the customer.

Lost or Delayed Shipments

If your order has not arrived within the estimated delivery period, please contact us and we will assist you in locating the shipment.

Postal delays, customs inspections, weather conditions, and other factors outside our control may affect delivery times.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided and the package is returned, additional shipping charges may apply.

Contact Information

If you have any questions regarding shipping, please contact us:

Email: info@telnyashka.net

Business Name: Eastern Goods Trading Limited
Website: www.telnyashka.net