Refund policy

At TELNYASHKA, we want you to be happy with your purchase.

Returns

You may request a return within 30 days of receiving your order.

To be eligible for a return, the item must be:

Please contact us before sending any item back.

We do not accept returns for:

Once your return is received and inspected, we will notify you about the approval of your refund.

If approved, your refund will be issued to the original payment method.

Shipping costs are non-refundable unless the item arrived damaged or we sent the wrong item.

If you receive a damaged item or an incorrect product, please contact us within 7 days of delivery and include photos of the issue.

We will work with you to provide a replacement or refund.

Customers are responsible for return shipping costs unless the item is defective, damaged, or sent incorrectly.

For any return or refund requests, please contact:

We usually respond within 1–2 business days.